Outdoors Geek sales and rentals are subject to the following terms and conditions. We keep things straight forward and easy for you. Rental gear is also subject to all other terms and conditions.
Your start date is the day you need your equipment. We will ship your gear so it arrives the day before your start date. The beauty of this system is that if shipping is delayed by a day for some reason, the gear will still arrive on your start date. For this reason, we do not accept Sunday and Monday start dates.
This is the day you must either drop your gear off with us or drop it back into UPS (some orders may require different shipping carriers). You can drop your gear into UPS at any UPS Store or possibly even at your place of business.
Cleanliness is next to Godliness
Don’t forget, all gear must be clean (meaning not full of dirt) and dry (meaning dry). If you don’t return gear clean and dry, we will charge you an additional fee. Mold and mildew can do a lot of damage and we don’t want to charge you for it.
Calculating Length of Rental
If your start date is a Friday, and you come back to civilization on a Sunday, we consider that three days. We are aware this means that you cannot return it to us or put it in UPS until Monday. Don’t worry; according to the Geek’s math, that is still a three day rental. Please don’t forget though the rental start dates are never on Saturday or Sunday. If none of this really makes sense to you, give us a call for a quick course on Geek math.
Don’t be Late
We make commitments knowing that you will send your gear back on time. If for some reason this doesn’t happen, we will charge you a daily fee equal to the three day rental fee divided by three. This adds up pretty quickly and we don’t want you to be surprised by it.
The Outdoors Geek crew has done a lot of camping and backpacking and we know all about normal wear that comes with usage. However, we also know the kind of gear we carry lasts for years and years. With that in mind, rips and tears, stains and missing parts, burn holes, and dents, etc. are things we will charge you for.
Lost or Stolen Gear
When you rent, it is your responsibility to get it back to us. If we don’t get it back, we will need to charge you.
Please reserve your gear as far in advance as possible. We will run out of some items during our busy times and if you cannot pick up from us, it takes 2 to 4 days to get to most US addresses via UPS.
If you cancel two weeks or more in advance of your rental period, we have a “go in peace” policy…..no charge. If you cancel less than two weeks in advance, we will charge you in full. Group rentals, festival rentals, DIY Glamping rentals, and hunting rentals are more restrictive and incur larger cancellation fees or may be non-refundable.